Blog Archives

MSP Requirements of Infrastructure Solution Providers is Different

As we covered in the blog, Managed Service Providers (MSPs) need to choose between being an agent and investing in infrastructure. The agency path may seem tempting at first, but MSPs that want to own the customer relationship and increase

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The Business of Being an MSP

The business side of being a managed service provider is at least as important as the technology. MSPs need to be careful in who they do business with. They need to take a long term view of their relationships and

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Agent or Provider? The MSP Conundrum

Managed Service Providers (MSP) have a decision to make, should they be an agent or a provider? Both choices have ramifications on the business both short term and long-term. Understanding the pros and cons of each model is critical in

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Abstract Applications from Infrastructure for Better Business Outcomes

The number of applications requiring high availability (HA) for business continuity and Tier 0 levels of performance is growing. For IT professionals, delivering on these demanding service level agreements (SLAs) is no easy task as IT environments grow more complex

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What’s Driving Data Protection Sprawl, and Why is it Such a Pain Point?

In today’s world of strict data privacy regulations, increasing and more sophisticated cyberattacks, and data-driven business intelligence, data protection is an important business priority. However, most organizations are dealing with the sprawl of data protection infrastructure that adds a significant

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Veeam and HPE Consumption-Based Data Management

Consumption-based IT enables the customer to obtain the pay-as-you-go cost effectiveness of cloud services while retaining an on-premises footprint. It also dramatically simplifies IT infrastructure management and planning. Data protection administrators in particular can benefit from this method of acquiring

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Consumption-Based Data Protection Brings Predictability

Bringing predictability to the data protection process is not a lost cause. The problem is that IT lacks a purchasing model to make data protection predictable and a software/hardware stack that works well with that model. As discussed in the

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Selecting the Right Service Delivery Model for MSP Services

IT Services Agent or Provider Managed Service Providers (MSP) often become MSPs by evolving from a traditional IT reseller to the more services oriented approach. Other organizations specifically choose to start as MSPs after watching the challenges that traditional IT

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Lightboard Video: Creating a Universal Infrastructure to Manage High Availability

Applications have seen explosive growth in the enterprise. Where just a few years ago there were three or four mission critical applications now there could be dozens. The organization is also more dependent on these applications than it has ever

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Posted in Video