Evolving Data Protection to the Cloud

Briefing Note: Arcserve Cloud

When it comes to data protection, it is very beneficial for a backup and recovery software company to have an in depth understanding of how data protection needs and challenges have developed over the years. Shortly after the dawn of the distributed computing platform, many organizations were figuring out how to connect all those isolated PCs, centralize and share both their programs and the data created by those programs. One of the earliest networking methods used in these environments was an operating system known as Novell NetWare. Organizations also realized very early on that they needed some way to protect all the data they were creating.

One early entrant into this early 90’s network environment was a company called Cheyenne Software, with a backup program called ARCserve BACKUP. It was a robust and reliable solution that was relatively easy to implement and use. Most importantly, when you needed to recover any data, it worked.

Eventually the company was acquired by Computer Associates International (CA) and for a time, the ARCserve brand seemed to fade into the background as other solutions such as Legato NetWorker (now EMC Networker), Veritas NetBackup (now Symantec NetBackup), Commvault and a few others took the limelight in the data protection market.

Now Arcserve has emerged, as an independent data protection company after separating from CA in 2014 and it certainly has not been idle.

Arcserve Evolves To Meet Data Protection Challenges

Over the last 25 years, Arcserve has continued to develop and refine their backup solution to address the ever-changing data protection landscape and its emerging challenges.

They completely re-engineered their Arcserve Backup solution into a modern architecture that added data protection for physical and virtual machines, archiving, replication, high availability and very efficient source side global deduplication to their core backup and recovery product. As we discussed in a previous briefing note, “CA Tackles The Backup Beast With Arcserve UDP“, this is their new UDP solution which is now replacing the older Arcserve backup product.

Extending Data Protection Capabilities

In February 2015, Arcserve extended the capabilities of their UDP solution with the release of a new Arcserve UDP 7000 Appliance series. We discussed this in our previous briefing note, “Arcserve simplifies Backup with Data Protection Appliance”. The new UDP Appliance is a recovery point server (RPS) designed with cloud based storage in mind. It combines disk-to-disk backup with offsite data archiving, built-in replication, HA (High Availability) fail over and fail back, global source side deduplication, physical and virtual machine protection, encryption, compression, WAN optimized replication and support for public cloud based storage.

This solution is specifically tailored for the SMB (Small Medium Business) market where customers often lack the financial resources to implement a secondary data center for DR (Disaster Recovery) purposes. It allows SMBs to have the same type of DR services normally available to larger organizations, but at a price the SMB can afford.

Arcserve Enters the Cloud

Now Arcserve extends its UDP capabilities even further by offering the new Arcserve Cloud. This new option is offered as a service extension to Arcserve’s UDP Appliance that leverages global deduplication, encryption, compression and WAN-optimized replication, and will be released in several phases.

This first phase makes the following features available for new and existing Arcserve UDP Appliance customers:

  • DRaaS (Disaster Recovery as a Service)
  • Offsite disaster recovery and disaster recovery testing
  • Remote virtual standby for cloud failover and recovery
  • Offsite long-term backup retention for regulatory compliance
  • Simplified monthly or annual billing

The second phase will add support for new higher capacity Arcserve Appliances, and the third phase will expand the solution to Arcserve software customers with a customer portal for managing the Arcserve Cloud online.

Arcserve UDP Appliance customers can now purchase a mirror option to replicate their UDP recovery point server into the Arcserve Cloud. With this option, they get a matching virtual appliance in the cloud that matches the capacity of their on-premises UDP Appliance. If their appliance has a virtual stand-by capability, their virtual appliance in the Arcserve Cloud will also have this capability.

The Arcserve Cloud is currently available to customers in North America but will soon be deployed into other global markets.

As before, Arcserve remains committed to the reseller channel for the distribution of its products and services.

StorageSwiss Take

Arcserve appears to have developed a very robust solution with some compelling features that fills a need for many SMBs that lack the resources to provide their own DR setup. The company also has a long history of strong customer support. The addition of cloud capabilities like DRaaS should be welcomed by SMBs who lack the budget to build out a dedicated disaster recovery site.

Joseph is a Lead Analyst with DSMCS, Inc. and an IT veteran with over 35 years of experience in the high tech industries. He has held senior technical positions with several major OEMs, VARs, and System Integrators, providing them with technical pre and post- sales support for a wide variety of data protection solutions. He also provided numerous technical analyst articles for Storage Switzerland as well as acting as their chief editor for all technical content up to the time Storage Switzerland closed upon their acquisition by StorONE. In the past, he also designed, implemented and supported backup, recovery and encryption solutions in addition to providing Disaster Recovery planning, testing and data loss risk assessments in distributed computing environments on UNIX and Windows platforms for various OEM's, VARs and System Integrators.

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