This week in San Francisco, we spent a lot of time meeting with all the new and emerging companies in the storage market. We talked about hot topics like flash storage and server side storage. It came as a surprise when a company called Arcserve showed up on our briefing calendars. That’s right, Arcserve, as in the company that once dominated the Novell Netware data protection market and had a sizeable chunk of the Windows NT market. Well, they are back, unshackled from the chains of CA and ready to jump back into the fray.
We were impressed by Arcserve’s newest product, Arcserve Unified Data Protection (UDP), when they briefed us back in May. UDP is a completely integrated data protection solution that combines source side deduplication, global back-end deduplication and built in replication. It also supports the archiving of backups to tape with in-place hydration.
What most impressed us, however, was Arcserve UDP’s focus on service level agreements. As we discuss in our videos, articles and workshops, service levels are critical to containing the data protection monster and delivering what organizations need: complete recovery from a variety of outages and disasters.
Focusing on service levels instead of completing backup jobs allows IT professionals to focus on what is important: recovery. That said, data capture, a.k.a backup, is equally important. Without good capture there is nothing to recover. Understanding the recovery objective drives the capture process – how often it needs to happen, how quickly it needs to happen and what the state of the data being protected needs to be.
Team Arcserve, especially now as a stand alone company, seems well positioned to capture the attention of frustrated data protection professionals everywhere. They are essentially a large startup with thousands of customers already. Combine that with a unified data protection solution designed to help customers meet service levels, not just complete backup jobs, and you have a very formidable combination.