Can Your Service Levels Keep Up With the Application Explosion?

The method that IT uses to protect applications is changing. Gone are the days of three or four mission critical applications. Today the backup team at most data centers needs to concern itself with protecting dozens if not hundreds of applications, making the concept of creating service levels for each application seem outdated.

Many IT teams now promise “best efforts” when it comes to data protection, treating all applications the same which drives data protection costs to new heights while setting user expectations unrealistically high. In order to solve this problem, IT needs to address it in two ways.

First, IT needs to recalibrate service level objectives and set expectations for groups of applications instead of each individual application. Storage Switzerland’s white paper “Designing a Service Level Data Protection Strategy” provides a roadmap for IT professionals looking to maintain a service level driven strategy in the face of unprecedented application growth.

Second, IT needs to look for data protection software that adheres to service levels set by the organization. The time of job-driven data protection software needs to come to an end. IT no longer has the time to map jobs to service levels and then constantly monitor them to make sure everything is in balance. Storage Switzerland’s webinar, now available on demand, discusses how a service level driven backup solution works and gives a demonstration of how it works.

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George Crump is the Chief Marketing Officer of StorONE. Prior to StorONE, George spent almost 14 years as the founder and lead analyst at Storage Switzerland, which StorONE acquired in March of 2020. In his spare time, he continues to write blogs on Storage Switzerland to educate IT professionals on all aspects of data center storage. He is the primary contributor to Storage Switzerland and is a heavily sought-after public speaker. With over 30 years of experience designing storage solutions for data centers across the US, he has seen the birth of such technologies as RAID, NAS, SAN, Virtualization, Cloud, and Enterprise Flash. Prior to founding Storage Switzerland, he was CTO at one of the nation's largest storage integrators where he was in charge of technology testing, integration, and product selection.

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